Play with Confidence at py2ph
Your privacy is protected every step of the way. Sign in to your account and enjoy a secure, fair, and responsible gaming experience built for Filipino players.
Your privacy matters to us. This Privacy Policy explains exactly what personal data py2ph collects, why we collect it, how we use it, and the rights you have over your own information under Philippine law.
Six core principles that guide how py2ph handles your personal data every single day.
py2ph fully complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your data is handled in accordance with Philippine law at all times.
All data transmitted between your device and py2ph is protected by TLS 1.3 encryption. Sensitive data at rest — including payment details and ID documents — is encrypted using AES-256.
py2ph gives you full control over your personal information. You can access, correct, or request deletion of your data at any time by contacting our support team — no complicated processes, no runaround.
py2ph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely for the purposes described in this Privacy Policy — nothing more.
We only keep your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by PAGCOR regulations and Philippine anti-money laundering law.
In the unlikely event of a data breach affecting your personal information, py2ph will notify you and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
This Privacy Policy applies to all personal data collected by py2ph through the py2ph.app website, mobile interfaces, and any associated services. It is written in plain English so every Filipino player can understand exactly how their information is handled. If you have questions after reading this, our support team is available 24/7.
py2ph is an online gaming platform operating at py2ph.app, offering casino games, live dealer tables, slots, bingo, and other gaming products to eligible players in the Philippines. py2ph operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), py2ph acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors. This means py2ph determines the purposes and means by which your personal data is processed.
Our designated Data Protection Officer (DPO) can be reached at [email protected]. The DPO is responsible for overseeing py2ph's data protection practices and serving as the primary point of contact for data privacy concerns.
py2ph collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
We do not collect: py2ph does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming disclosures you voluntarily provide), or biometric data beyond what is contained in your submitted ID documents.
py2ph collects personal data through the following channels:
py2ph uses your personal data only for specific, legitimate purposes. The table below summarizes the primary purposes and the data categories involved:
| Purpose | Data Used |
|---|---|
| Account creation & management | Identity, contact, login credentials |
| Age & identity verification (KYC) | Identity, government ID documents |
| Processing deposits & withdrawals | Financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, transaction history |
| Fraud prevention & security | Technical data, financial data, gaming activity |
| Responsible gaming monitoring | Gaming activity, session data, self-exclusion records |
| Customer support | Communications data, account data |
| Marketing & promotions (opt-in only) | Contact data, gaming preferences |
| Regulatory reporting to PAGCOR & AMLC | Identity, financial, gaming activity data |
| Platform improvement & analytics | Technical data, anonymized usage data |
py2ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012, py2ph processes your personal data on the following legal bases:
py2ph does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
py2ph engages trusted third-party service providers who process data on our behalf under strict data processing agreements. These include:
All service providers are contractually bound to process your data only as instructed by py2ph and to maintain appropriate security standards.
py2ph is legally required to share certain data with Philippine regulatory and law enforcement authorities, including:
In the event of a merger, acquisition, or sale of all or part of py2ph's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
py2ph will never sell, rent, or trade your personal information to advertisers, data brokers, or any other third party for commercial purposes. This is a firm commitment, not just a policy statement.
py2ph uses cookies and similar tracking technologies to operate the platform, improve your experience, and fulfill our security and compliance obligations. The types of cookies we use are:
py2ph does not use third-party advertising or behavioral tracking cookies. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies may affect your ability to use the platform.
py2ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While py2ph takes all reasonable precautions to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for your py2ph account and enable two-factor authentication.
If you believe your py2ph account has been compromised or you have identified a security vulnerability, contact us immediately at [email protected]. We take all security reports seriously and respond within 24 hours.
py2ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | PAGCOR regulatory requirement |
| Financial transaction records | 5 years after transaction date | AMLA compliance |
| KYC documents | 5 years after account closure | PAGCOR & AMLA requirement |
| Gaming activity logs | 3 years after last activity | Regulatory & dispute resolution |
| Support communications | 2 years after resolution | Quality assurance & dispute records |
| Marketing preferences | Until consent withdrawn or account closed | Consent-based processing |
| Technical & device logs | 12 months | Security monitoring |
After the applicable retention period expires, py2ph will securely delete or anonymize your personal data. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by py2ph:
To exercise any of these rights, contact py2ph's Data Protection Officer at [email protected]. We will respond to all data rights requests within fifteen (15) business days. Some requests may require identity verification before they can be processed.
Marketing opt-out: To stop receiving marketing communications from py2ph, simply reply "STOP" to any SMS, click the unsubscribe link in any marketing email, or contact support. Opt-out requests are processed within 5 business days.
py2ph is strictly an adult gaming platform. In accordance with PAGCOR regulations and Philippine law, the minimum age to register and play on py2ph is 21 years old. py2ph does not knowingly collect personal data from any person under the age of 21.
Age verification is a mandatory step in the py2ph registration and KYC process. If py2ph discovers that personal data has been collected from a person under 21 years of age, the following actions will be taken immediately:
If you are a parent or guardian and believe your child has registered on py2ph, please contact us immediately at [email protected]. We will investigate and take appropriate action within 24 hours.
The py2ph platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya) or game provider information pages. This Privacy Policy applies only to py2ph and does not cover the privacy practices of any third-party websites or services.
py2ph is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with py2ph before providing them with your personal data.
py2ph may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, py2ph will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. The current version of this Privacy Policy is always available at py2ph.app/privacy-policy. Your continued use of the py2ph platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you do not agree with any changes to this Privacy Policy, you should stop using the platform and may request account closure by contacting py2ph support.
For any questions, concerns, or requests relating to this Privacy Policy or py2ph's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with py2ph's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012.
This Privacy Policy was last reviewed and updated on January 1, 2026. py2ph recommends that all players review this policy periodically to stay informed of how their personal data is being handled.
Your privacy is protected every step of the way. Sign in to your account and enjoy a secure, fair, and responsible gaming experience built for Filipino players.